Service
Reverse Logistics
Efficient Returns. Recovered Value.
Turn the challenge of returns into a competitive advantage. DLS's reverse logistics service processes returned goods quickly, recovers maximum value, and provides the data insight to reduce return rates over time.
72hr
Avg Processing Time
85%
Avg Value Recovery
100%
Audit Trail Compliance
40%
Return Rate Reduction
Capabilities
What we deliver.
Returns portal integration
Product inspection and grading
Restocking and refurbishment
Disposal and recycling coordination
Credit memo generation
Returns analytics and root cause reporting
Benefits
The impact on your business.
Faster Customer Credits
Accelerated processing means faster refunds, improving customer satisfaction and trust.
Maximum Value Recovery
Systematic inspection identifies resellable, refurbishable, or recyclable inventory.
Reduce Return Rates
Root cause analytics surface patterns so you can address the drivers of returns.
Compliant Disposal
Environmentally responsible disposal pathways with full documentation and audit trail.
How It Works
Your onboarding journey.
1
Returns Receipt
Returned goods arrive at our facility and are logged against original order records.
2
Inspection & Grading
Every unit is inspected and graded against defined acceptance criteria.
3
Disposition Decision
Stock is routed to restock, refurbish, liquidate, or dispose per your SOP.
4
Reporting
Full returns report with SKU-level analysis, grading summary, and root cause data.